Caroline Millar: Why a warm welcome is the key to increasing diversity in our industry

My dad drummed into us from an early age the importance of a warm welcome, either to friends or strangers. A firm handshake, a smile, offering someone a drink and asking them where they have come from, how was their journey? Putting people at ease.

clock • 4 min read
Caroline Millar: Why a warm welcome is the key to increasing diversity in our industry

My dad drummed into us from an early age the importance of a warm welcome, either to friends or strangers. A firm handshake, a smile, offering someone a drink and asking them where they have come from,...

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